DNASIS for Windows Frequently Asked Questions
Installation Questions
What if I'm using Windows NT?
Why doesn't DNASIS for Windows work after I upgrade to Windows
95?
We just got a new printer. Why won't my DNASIS program start?
How can I run DNASIS on several computers in my lab without having to
move the copy protection key all the time?
Why do I get an error message every time I close a window in
DNASIS?
General Questions
Is DNASIS compatible with Windows 95 and
98?
Is DNASIS compatible with Windows NT 3.5X, 4.X?
How much memory (RAM) do I need on my computer?
How big is the program?
Is DNASIS copy protected?
Is there a network version?
How does the NetworkDNASIS work?
Can I search GenBank with DNASIS?
How do I import GenBank DNA sequences into DNASIS?
Can I import files from an automated sequencer?
How can I enter manual sequence data into DNASIS?
Can I import data into DNASIS?
Can I export DNASIS files into my word processing or drawing
program?
Can I use DNASIS to predict secondary structures?
What if I have a technical question about DNASIS?
How can I evaluate DNASIS?
Does the demo expire?
How can I get a demo or price quote?
Installation Questions
Q: Why doesn't DNASIS for Windows work after
I upgrade to Windows 95?
A: If you have upgraded your operating system recently then
you must reinstall DNASIS inorder for it to work properly. Make sure
you have version 2.1 of DNASIS. If you are a registered user of
version 2.0, you automatically received your upgrade. When you begin
the installation, you will see a dialog box. Check the box next to
"Windows 95" and click "Go." You will be prompted to choose a
directory for this installation. The installation should use disks
1,2, and 4. Disk 3 is only for installation under Windows 3.1. If you
do not have version 2.1, please call us to inquire about upgrading.
Q: We just got a new printer. Why won't my
DNASIS program start?
A: Some printers will interfere with the DNASIS copy
protection key. This happens mainly when the new printer is put in
line, but the power is turned off. The solution is to make sure that
the printer power is turned on.
Q: How can I
run DNASIS on several computers in my lab without having to move the
copy protection key all the time?
A: Call us to inquire about DNASIS for Networks. We have
network compatible programs for both Macintosh and PC environments.
Only one copy protection key is needed and it can be placed on any
computer on your network. The key server program monitors the number
of users running the DNASIS program across the network and allows
users to run DNASIS if there are unused licenses available on the
key.
Q: Why do I get an error message every time
I close a window in DNASIS?
A: There is an incompatibility between the NT4.0 video drivers
and the DNASIS program. You must set the number of colors displayed
to any number but 256. You can change this by choosing Display from
your Control Panel, then click on the Settings tab. Change the number
of colors on the Color Palette drop-down menu.
General Questions
Q: Is DNASIS compatible with Windows 95 and
98?
A:Yes.
Q: Is DNASIS compatible with Windows NT
3.5X, 4.X?
A:Yes.
Q: How much memory (RAM) do I need on my
computer?
A: 16 MB minimum, 32 MB optimum
Q: How big is the program?
A: 10 MB
Q: Is DNASIS copy protected?
A: Yes, DNASIS uses a sentinel key or dongle for copy
protection.
Q: Is there a network version?
A: Yes, Network DNASIS.
Q: How does the Network DNASIS work?
A: Network DNASIS is a keyserver configured package, allowing
a set number of user licenses, or nodes, to be purchased.
Q: Can I search GenBank with DNASIS?
A: Yes, DNASIS' on-line BLAST search tool allows direct access
to NCBI on-line via the internet. Also, genetic database searching is
available on CD-ROM.
Q: How do I import GenBank DNA sequences
into DNASIS?
A: 1.Check GenBank sequences for proper formatting by opening
each GenBank sequence in a word processor.
2. Check the sequence to make sure there is no extraneous information
(not even an extra space or return). The DNA sequence should start
with "LOCUS" and end with "//".
3. Save the sequence as a plain text file with the name "myseq.dna"
where myseq is the name of the sequence.
4. Open the sequence "myseq.dna" in DNASIS.
If the sequence was properly imported, you should see only nucleotide
letters in the edit window and the additional GenBank information can
be viewed by choosing Result, Show Information.
Q: Can I import files from an automated
sequencer?
A: Yes, DNASIS accepts imported sequence files from most
automated sequencers.
Q: How can I enter manual sequence data into
DNASIS?
A: Manual sequencing data can be entered by Hitachi's Easy
Reader backlit electromagnetic digitizer. Easy Reader and DNASIS,
when purchased together, are available at a substantial savings.
Q: Can I import data into DNASIS?
A: Yes, DNASIS is compatible with text, GenBank, and FastA
file formats. In addition, with DNASIS' file converter function, file
formats from other genetic analysis packages can easily be converted
and utilized.
Q: Can I export DNASIS files into my word
processing or drawing program?
A: Yes, DNASIS' output, including graphs, can be exported to
any popular word processing or publication programs.
Q: Can I use DNASIS to predict secondary
structures?
A: Yes, DNASIS can be used to predict RNA and protein
secondary structures.
Q: What if I have a technical question about
DNASIS?
A: Hitachi maintains a dedicated technical support staff to
answer questions about DNASIS.
Q: How can I evaluate DNASIS?
A: DNASIS demo is available, allowing functional evaluations
on both the Macintosh and PC platforms.
Q: Does the demo expire?
A: No, the MacDNASIS demo is not timed and can be used to
evaluate the program indefinitely.
Q: How can I get a demo or price quote?
A: Call or email one of our technical representatives at
800-747-4362 or get it online.
For further information regarding Hitachi Software products or services, simply send us an e-mail, or call 1-800-747-4362 and we will be happy to assist you.
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